I’m getting an error message while trying to set up a Direct Debit. Have tried both the App and the website. It wont even let me enter my full name as the character limit is too short.
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Userlevel 8
+9
If neither of those options work, your remaining option is to contact iD Mobile using their online chat service at https://idmobile.co.uk/live-chat.
The iD agents work 9am - 8pm weekdays.
If you do use online chat, be sure to type “speak to an agent” to be put through to a human.
You can also get assistance from iD Mobile by contacting them privately from their facebook page or Twitter page.
Userlevel 7
+4
Hi
Sorry to hear you’re having issues here, as
The Facebook and Twitter teams can’t take any banking information over their platforms.
Tom
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