Question

Cant pay my bill

  • 7 March 2021
  • 3 replies
  • 62 views
Michaelsalt001

Trying to pay my ID mobile bill but it requires my phone number which i have lost, how can i go about paying? Also after ive paid i want to cancel my contract.

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3 replies

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Michaelsalt001,

You’ll need the iD Mobile number to make a payment via our automated service.

I’ll send you a PM so we can help advise further and on cancelling.

 

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Michaelsalt001

How can I find out my number? Is there any way to find it out using my account number?

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Michaelsalt001,

I can see we sent you a private message here on the Community.

If you reply there with any requested details, we can help you get the number needed.

 

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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