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Charge for rejecting and international call?

  • 13 May 2018
  • 2 replies
  • 185 views

Hi all,

I was in south Africa with work last week. I rejected a call on Thursday 10th May from the UK (+44020...), Now I see on my bill for last month a charge of £2.40 for a 3 second call with details for the exact time I rejected the aforementioned call.

Anybody else experienced this? Is there anyway to contact iD directly about the issue?

Thanks!
Steve
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Best answer by Mohammed 21 June 2018, 15:23

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2 replies

Userlevel 7
Badge +10
Hey @SteveeB,

It's odd that a call that was rejected was shown as connected for 3 seconds on your bill.

Have you checked your call log to confirm that this call was rejected and this wasn't accidentally answered and put down immediately?

Mohammed
Userlevel 7
Badge +10
EDIT: Marking as resolved due to no answer for some time.

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