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Charges for monthly contract

  • 23 May 2018
  • 1 reply
  • 202 views

If I order a monthly contract sim can I wait to activate it or will my contract start as soon as the sim is delivered? My current contract has a 30 day cancellation period so just wondering if I can wait until my previous contract has ended to activate my ID sim.
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Best answer by Mohammed 25 May 2018, 16:24

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Userlevel 7
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Hey @Nbutterworth,

Welcome to the iD Community!

If you order a Pay-monthly SIM from us, it'll be activated on dispatch.

Your first bill will be generated within 48-hours from activation and the Direct Debit taken on or just after 14-days from this date.

It's not possible to delay the activation of this sorry about that!

Mohammed

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