I please need to speak to a human about an overpayment but the Live Chat not working.
Hi
Alternatively, you can contact the Facebook or Twitter teams.
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Thank you,
Rory
Hello, glad it's working for you "Rory" but it is not for me. I have just gone to try and speak with a person on FB messenger and there it just says they don't help individuals and to go onto the forums which I just don't have time to do and scrawl through trying to find help, it is SO frustrating these days not to be able to speak to a customer advisor and I think I shall leave ID mobile to go to a provider where you can still talk to someone on the phone if there is an issue...
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Hi
If you prefer to use the Live Chat, first log out of the Community and try again.
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Thank you,
Rory
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