I need to speak with a human but the live chat has been busy for the day. I’ve received a hit to my credit score as it shows a missed payment. I advised on the live chat last time that the direct debit had been cancelled too soon and needed a payment link, ect when the final one was due.
This has set me back 60 points and I need to speak with a person, ideally over the phone, so I can settle this cost. I’m happy to pay whatever it taken, i just need to know how so this can go away.
There is too much jargon on the site, I no longer what the phone or the sim which makes it harder as it belonged to my deceased mother and its gotten lost.
Best answer by Ryan
View original