I requested the policy to be cancelled on 19/3/20 and i cancelled the direct debit.i just got an email from you saying the direct debit has been cancelled and to contact you.ive never found it so hard with any other company to have someone do as as customer has asked.its been impossible to get hold of anyone the past four months ive tried to cancel as i dont have the phone or sim anymore and only by an agent on twitter do i know the phone number.cancel the contract as i requested last month as i wont be paying any charges or further direct debits as i requested this last month!
Hi
Welcome to the iD Community.
I’ve sent you a direct message with further information.
Pearl
I don't have my handset or number I want to contact someone and discuss options on closing my account.
I don't remember my login details.
Userlevel 6
+10
Hi need help with my SIM cardÂ
I’ve been having problems with my doro 6520 phone so I have bought a new doro 6040 phone it’s a unlocked phone but it won’t work with my I d mobile SIM cardÂ
Can someone help me pleaseÂ
Regards TomÂ
Userlevel 8
+9
OkayÂ
Can you try your SIM in another phone at all?
The approved handsets are listed at https://www.idmobile.co.uk/help-and-advice/approved-handsets.
Good luck.
Â
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more