for some reason a direct debt hasn't come from my account, on my app it asks for the outstanding amount, im trying to pay but its asking for a pin code. im not sure what code this is, and im certain i haven't got it. how can i fix this?
Hi
The PIN is usually set up at the start of your contract. Have you been able to log into your account online or app to make the payment that way instead?
Ryan
HiÂ
The PIN is usually set up at the start of your contract. Have you been able to log into your account online or app to make the payment that way instead?
Ryan
Most helpful thanksÂ
HiÂ
The PIN is usually set up at the start of your contract. Have you been able to log into your account online or app to make the payment that way instead?
Ryan
Most helpful thanksÂ
Most helpful thanks againÂ
Thank you that's exactly what I needed to do so a massive thank you 😊I go pay my bill Most helpfulÂ
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