Question

How can I contact ID mobile without my phone number

  • 11 March 2021
  • 1 reply
  • 89 views

I have been trying to contact ID mobile to pay my bill, which is no longer on direct debit. But I do not know the mobile number linked to my sim, which is has now been deactivated so I can’t even check this by calling someone! Live chat and all telephone services need my ID mobile number, I never set up an ID mobile account and no ID mobile email address is giving a response. How can I contact and pay them!


This topic has been closed for comments

1 reply

Userlevel 7
Badge +10

Hello @hann,

You can only make a payment via our payment line if you know the iD Mobile number.

If you don’t know this, we’ll need to get this for you before you can pay.

 

I’ll PM you so we can try to find the account in question here.

Mohammed

 

Why iD Mobile?