Question

How do I get in contact about a billing query?

  • 14 July 2022
  • 3 replies
  • 123 views

Userlevel 1

How do you get to speak to someone at ID mobile? I have a bill query and not getting anywhere as everything seema to be automated


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3 replies

Userlevel 8
Badge +9

Okay @Loubie83, iD Mobile only have online help & support.

Your best option is to contact iD using their online chat service at https://idmobile.co.uk/live-chat.

The iD customer service agents work 9am - 8pm weekdays.

If you use online chat, be sure to type “speak to an agent” to be put through to a human.

You can also get assistance from iD Mobile by contacting them privately from their facebook page or Twitter page.

Good luck.

 

Userlevel 1

Thats great thanks so much

Userlevel 7
Badge +4

Hi @Loubie83!

 

Have you managed to get through to someone through the platforms @andewhite suggested?

 

If not let us know and we can get in contact on here!

 

Tom

Why iD Mobile?