No direct debit setup. I cannot view bills I the app or on the website, when I click the link for more info on the bills it loops back to the log in screen. 7777 only takes me back to the main menu when I select option 2 and states my allowance and balance is 0.00. I cancelled my account during the cooling off period through carphonewarehouse and the sim was converted to a payg. I have a figure showing in the app of £5.53 in my billing through the website but I can't see more info as it goes back to the log in screen. I received an email with a final bill figure of over £14 even though I only had the £20 unlimited for less than 10 days which seems high, but I can't see the make up of the bill or pay it even if I could, please help