I feel I've been overcharged

  • 21 July 2022
  • 1 reply
  • 14 views
C
Rank

I have just upgraded my phone to sim only and I am now being charged per minute on my account when I should have inclusive minutes and text, this must be resolved with a refund of all charges. Failure to acknowledge will result in me canceling the contract all together and going to the financial obnusman 

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1 reply

Rory
Rank
Userlevel 5
Badge +6

Hi @Cosi Zinonos, this doesn’t sound right. I’d recommend speaking to the Facebook, Twitter or Live Chat teams who can take a look at your account and provide an explanation.

 

Thank you,

Rory

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