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I'm still restricted after paying my bill

  • 19 October 2020
  • 3 replies
  • 80 views

I HAVE PAID THE BILLS 1 WEEK AGO, I DON’T USE MY PHONE YET ,WHAT DO I HAVE TO DO ,BECAUSE MY BALANCE IS 0 POUNDS , I MEAN I DONT OWE ANYTHING PERHABS MY LINE KEEP RESTRICTED …

 

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Best answer by Ryan 21 October 2020, 15:33

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3 replies

Userlevel 6
Badge +10

Hi @PAULINA,

I am sorry to hear about that! We will send you a Private Message now in order to help you further with this.

Ryan

I’m dealing with the same issue, I don’t understand why I’m still restricted after paying everything in full.

Userlevel 6
Badge +4

Hi @SquishyFio 

We will send you a Private message so we can look into this. To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages.

-Mohsin

Why iD Mobile?