magda


Why my plan is £42 and you take off from my account £45.99???


2 replies

Userlevel 8
Badge +9

Okay @Magda Lis, are you on a pay monthly or pay-as-you-go iD plan?

Pay monthly would be paid by Direct Debit (DD) from your bank account each month.

Userlevel 5
Badge +6

Hi @Magda Lis, sounds like you’ve incurred an additional charge. Have you checked the bill to see what it is?

 

Thank you,

Rory

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Why iD Mobile?