Question

My bill been pay yet my phone is still off

  • 19 May 2020
  • 1 reply
  • 7 views

Hi my bill been pay yet I. Ant use my phone 

 


1 reply

Userlevel 3
Badge +5

Hi @Kyestar28 

Sorry to hear this. 

Please contact Live Chat team are available for account related support. They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday.

Unfortunately, we’re currently working on reduced staff due to COVID-19, and the team are extremely busy, so the Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting on the page, until the button appears blue, indicating that an agent is available. No need to refresh the page, this will happen automatically.

Aklima

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Why iD Mobile?