Question

MY BILL IS HUGE AND MY ACCOUNT HAS CLOSED

  • 30 June 2021
  • 2 replies
  • 37 views
M
Rank

My account is closed but i have received a bill with unknown extra charge on it.

 

I want someone to look at my bill and say why please

This topic has been closed for comments

2 replies

Will
Rank
Userlevel 6
Badge +8

Sure thing @MG4,

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
WelshPaul
Rank
Userlevel 8
Badge +6

Did you close your account early? It’s possible that an early termination fee has been applied to your final bill. Respond to @Will’s private message and ID Mobile will be able to tell you exactly what you have been charged/billed for. 👍

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