Question

My services are restricted after payment


Userlevel 1

Turning phone back on after it being switched off how long does it take


5 replies

Userlevel 7
Badge +9

Hi @PH1970,

A phone should take less than a minute in almost all cases to turn back on after being turned off or are you referring to restrictions following a missed payment? In that case, it should be active within an hour after making the payment. Have your services not come back on?

Ryan

Userlevel 1

Hi no still not on paid bill yesterday 

Userlevel 7
Badge +9

Hi @PH1970,

We’ll send you a private message now to have this sorted right away!

Ryan

Userlevel 1

Thanks

Userlevel 7
Badge +9

Hi @PH1970,

We sent you the message a couple of hours ago, if you need to find where this message is, you can find the private message section by clicking your profile photo in the corner of the screen and choosing the private message option on the list.

Ryan

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