Question

My services are restricted after payment

PH1970
Rank
Userlevel 1

Turning phone back on after it being switched off how long does it take

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5 replies

Ryan
Rank
Userlevel 6
Badge +10

Hi @PH1970,

A phone should take less than a minute in almost all cases to turn back on after being turned off or are you referring to restrictions following a missed payment? In that case, it should be active within an hour after making the payment. Have your services not come back on?

Ryan

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PH1970
Rank
Userlevel 1

Hi no still not on paid bill yesterday 

Ryan
Rank
Userlevel 6
Badge +10

Hi @PH1970,

We’ll send you a private message now to have this sorted right away!

Ryan

I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.
PH1970
Rank
Userlevel 1

Thanks

Ryan
Rank
Userlevel 6
Badge +10

Hi @PH1970,

We sent you the message a couple of hours ago, if you need to find where this message is, you can find the private message section by clicking your profile photo in the corner of the screen and choosing the private message option on the list.

Ryan

I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.
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