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outstanding bill

  • 18 June 2022
  • 1 reply

hi my wife has paid the outstanding balance of £10 A month ago and she's got the same message again when she's already cleared the outstanding balance 

1 reply

Userlevel 3

Hi @Sarmad Waheed 


I’d double check to make sure that all payments are up to date and paid for either in the iD Mobile App/Website or via our payment line on 0333 003 0001.


All of our bills are broken down in the app with the date they are produced and the date they are due.


If the account holder can contact us themselves via Facebook, Twitter or the Live Chat we can take a look into this further for them.




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