I have recently paid my bill manually thinking i have missed my DD date and then a few days later the DD has came out so i have paid the bill twice how do i go about getting a refund on my manual payment?
Best answer by Kevin
View originalI have recently paid my bill manually thinking i have missed my DD date and then a few days later the DD has came out so i have paid the bill twice how do i go about getting a refund on my manual payment?
Best answer by Kevin
View originalHi
We’ll send you a private message on here now so that we can assist you with that if help is still needed?
Just get back to us there if so.
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Generally speaking Direct Debits should automatically come out in the following days in the coming week if the date of payment was to fall on a weekend. If a Direct Debit is ever missed, a re-attempt is usually done a week later or any date detailed to you via a follow up text.
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