I have paid my bill however I still can't make calls send texts it's been nearly 2hours what should I do as I can't call them?
Hi
We are sorry to hear that this has happened, have you tried to restart your phone to see if this helps? If so, please contact our Live Chat team by clicking here and we’ll have it resolved as soon as we can.
Please let me know how you get on.
Ryan
I've paid my 3 days ago and can't use my phone. I have switched on and off toom sim card out. I cant ring them as its automated znd says my account is all up to date.
Absoluty so stupid u xant talk to I'd mobile. The online help doesn't work. I need use my phone. If my account is up to date why can't u use my phoneÂ
Absoluty so stupid u xant talk to I'd mobile. The online help doesn't work. I need use my phone. If my account is up to date why can't u use my phoneÂ
Okay
Otherwise, try getting in-touch through their social media pages on facebook or Twitter.
The customer service team work until 8pm weekdays.Â
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