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paying my outstanding bill need id mobile bank details

  • 1 November 2019
  • 4 replies
  • 3956 views

I need I'd mobiles bank details

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Best answer by Mohammed 4 November 2019, 15:58

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4 replies

Userlevel 6
Badge +8

Hi @Steve Moore,

 

Are you entering it with a +44 or as 0 at the beginning, as it would need to be a 0 you see.

 

Will

I’m trying to pay my last bill as cancelled numbers but it’s saying numbers not recognised I’m reading them of the pack 

My number is xxxxxxxxxxxxxx

I’m trying to pay my last bill as cancelled numbers but it’s saying numbers not recognised I’m reading them of the pack 

Userlevel 7
Badge +10

Hello @Kerryp,

 

We don’t accept payment via Bank Transfer.

If you want to make a payment manually, please call 0333 003 7777

Enter your Mobile number then select Option 2 followed by Option 2 again.

You can then make a payment for the desired amount via our automated payment line.

 

You do not need to speak to anyone for this so do not need to wait on hold to connect to an agent.

 

You can also set-up a Direct Debit via your iD account and we’ll collect any outstanding balance automatically.

 

Mohammed

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