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Payment doesn't work, no one cares

  • 1 February 2021
  • 37 replies
  • 2418 views


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37 replies

Userlevel 5
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HI @This_network_is_C.R.A.P 

 

Please could you try making a payment via our automated payment line?

Please Call 7777 from your iD phone or 0333 003 7777. Then select option 2.

 

Thanks

 

Michelle 

iD Mobile 

Userlevel 4
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Let me spend more time to try to give my money to the ID MOBILE network. It is the best way of spending my life. 

Userlevel 4
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Let's try with another browser, oh:

It is a FAIL. Let's try to blame the user. 

Userlevel 4
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As I said I have tried with 3 different browsers. You don't believe that different browsers on different devices share cookies, do you? 

Userlevel 5
Badge +8

HI @This_network_is_C.R.A.P 

 

Please could you try clearing the cache and cookies from the browsers you are using and try to make your payment again?

Have you been able to log into your iD account? 

 

Thanks

 

Michelle 

Userlevel 4
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I'm going to wait until ID MOBILE will disconnect my phone because I'm unable to pay for the bill. Also I have checked on 3 different browsers. 

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Userlevel 4
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Even visiting your website does not work. 

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Userlevel 4
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I am not able to upload the picture here because of the errors. Even more things broken. 

Userlevel 5
Badge +8

Hi @This_network_is_C.R.A.P 

 

We are sorry to hear about the issues you are facing when trying to make a payment. 

We do have the following options available to pay:

  • Pay with the iD app. Navigate to My Billing and click on 'Make a payment'. Download it for free if you haven't already done so.
  • Pay online with My Account. Navigate to My Billing and click on 'Make a payment'. ...
  • Pay by phone. Call our dedicated payment line on 0333 003 0001.

Please could you provide a screenshot of the error messaging you are seeing when you are trying to make a payment? 

 

Michelle 

Userlevel 4
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Getting really tired. I guess the easiest solution is to find a new network. 

Tried couple of different browsers to pay money to ID Mobile, but ID mobile doesn’t accept British Pound Sterling paid with the VISA card. 

Maybe you should start sending your employees around to collect cash??

Why iD Mobile?