Solved

Refund after leaving


Userlevel 1
How can I get my £20 credit back after leaving last December please, do not have bank account now, can it be sent to my home address ?
icon

Best answer by Mohammed 2 May 2018, 13:08

View original

23 replies

Userlevel 1
surely someone else has this problem ?
Userlevel 2
Badge +6
Hi Swindonman. we can help you with this if there is a credit remaining on your account. We'll need to message you to get your account details to get this sorted.

-Phil
Userlevel 1
Please contact me on [REMOVED EMAIL]
Userlevel 7
Badge +10
Hi @Swindonman,

I will PM you now regarding this.

Mohammed
Userlevel 1
Look forward to my £20 cheque for unused credit
THANK YOU.
Userlevel 7
Badge +10
Hi @Swindonman,

If you've contacted us regarding this, we will arrange for this for you.

I've PM'ed you on how to do this.

Mohammed
Userlevel 1
Look forward to my £20 Cheque .
Userlevel 1
Still waiting for my £20 Cheque .
Userlevel 2
Badge +6
Hi Swindonman, cheques can take up to 30 days to arrive. - Phil
Userlevel 1
Thanks Phil can you confirm cheque has been sent ?
Userlevel 1
Soon I will be unable to check my old account as nearly 6 Months.
Userlevel 1
Phil can you confirm cheque has been sent ?
Userlevel 1
Still waiting for my £20 Cheque .
Userlevel 2
Badge +6
Yes, this has been arranged for you.
Userlevel 1
Probably delayed with BH pushing it over the 30 Days ?
Userlevel 1
Still waiting for my £20 Cheque .
Userlevel 1
Still waiting for my £20 Cheque , probably won't be able to view my account details as from tomorrow as over six months since closing account with £20 credit inside.
  • Mohammed
  • iD mobile employee Phil iD mobile employee 59 replies
Can you help Please ?
Userlevel 1
Still waiting for my £20 Cheque.
Userlevel 1
Still waiting for my £20 Cheque now well over 30 Days, account has been closed for 6 Months.

Anybody from ID Care ?
Userlevel 1
Is ID Mobile still answering help requests ?
Userlevel 2
Badge +6
Hi, as you've advised you've not received the cheque from December a new one was requested for you.
Userlevel 1
Now received Thanks.
Userlevel 6
Badge +10
Hi @Swindonman,

We're glad to hear that your cheque has now been received.

Ryan

Reply


Why iD Mobile?