Question

Suspension not lifted after paying

  • 29 January 2022
  • 1 reply
  • 26 views

I have paid my mobile ID bills, all of them monthly… I struggled to pay my latest one however I still managed to get it paid within a day yet my account still doesn’t allow me to use my data, calls or texts. Whenever I do call, it says that I still have an outstanding balance even though I have paid for all of my bills and it doesn’t say on my page that I have any outstanding payments… What do i do?


1 reply

Userlevel 7
Badge +10

Hello @Kacper Puchala- Murphy,

It’s possible the suspension may not have been lifted immediately.

Can you confirm if this is still the case or you have since had the issue resolved?

 

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