Question

Suspension not lifted after payment

  • 23 February 2022
  • 2 replies
  • 77 views

Hi I’ve been barred but made payment now well over 24 hours and still nothing. I have been trying the stupid chat bot all day and I keep getting there is no one available please try later.  


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2 replies

Userlevel 8
Badge +9

Hello @David Hogg,

Things to note when using live chat:

  1. Use chat between 9am to 8pm weekdays or 9am to 6pm weekends.
  2. Type “talk to a person” once connected to get an agent and avoid the 24/7 bot.

Anyway, good luck.  

 

Userlevel 5
Badge +6

Hi @David Hogg, the Live Chat feature isn’t working at the moment, so we’ll drop you a private message. To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Thank you,

Rory

Why iD Mobile?