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Unable to use phone

  • 28 May 2018
  • 1 reply
  • 136 views

I have recently paid my bill after having my phone blocked by ID Mobile and I still cannot call or text. Why is this ? This is after I supposedly had a credit applied which should have got me through this months bill also?
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Best answer by Mohammed 28 May 2018, 15:05

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Userlevel 7
Badge +10
Hello @Parmy,

Welcome to the iD Community!

It seems that your restriction hasn't yet been lifted.
This usually takes an hour or 2.

I've PM'ed you on how we can go about resolving this for you.

Can you check this?

Kind regards,
Mohammed

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Why iD Mobile?