Question

Unknown direct debit

  • 28 February 2021
  • 1 reply
  • 45 views
DaveH33
Rank

hi

I have found a longstanding direct debit of £6 per month (since 13/12/16) that I don't know what it is paying for - there is a reference I can share in a PM but I need to understand what this associated to and cancel - possibly claim monies for unrecevied product & services as I really don't know what this is for

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1 reply

Ryan
Rank
Userlevel 6
Badge +10

Hi @DaveH33,

We are sorry to hear about that. A £6 per month charge sounds like it is for a SIM-only plan. We will send you a PM now so we can delve further into this for you.

Ryan

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