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unlimited minutes

  • 9 March 2021
  • 3 replies
  • 108 views
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Hi, last month I changed my plan to unlimited minutes but yesterday I received text stating that I’ve used all my minutes. I’ve checked my account definitely stating unlimited minutes. Any help appreciated. Thanks 

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Best answer by Ryan 9 March 2021, 15:35

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Ryan
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Userlevel 6
Badge +10

Hi @DelilyR,

I am sorry to hear about that! Did you have any previous add-ons that have expired? If your account/app shows the unlimited allowance then you will be fine to ignore that message.

Ryan

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Hi, yes I had previous add-on that have expired last week. So yes I’ll ignore that message but will keep an eye with the account incase I get charge. Thanks 

Mohsin
Rank
Userlevel 6
Badge +4

No problem @DelilyR 

If you do get charged or are unable to make calls, please let us know so we can look into this for you.

-Mohsin

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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