Question

What numbers are included in my allowance

  • 12 November 2018
  • 4 replies
  • 1809 views
BarryTiptree2
If I take up a sim only monthly package with a free 500 minutes included. Which numbers can I ring ?
I.E. what numbers are not included in the 500 minutes ?

4 replies

terrywebbs
Rank
Badge +10
Hi
Welcome to the ID Community, the following link might help you:
https://www.idmobile.co.uk/help-and-advice/call-charges

It includes all out of plan charges for both monthly and pay and go (vat inclusive)
Kevin
Rank
Userlevel 4
Badge +10
If I take up a sim only monthly package with a free 500 minutes included. Which numbers can I ring ?
I.E. what numbers are not included in the 500 minutes ?

Hi Barry.

Standard mobile, landlines, and freephone numbers would be inclusive (the ones that eat away at that 500 minutes allowance).

If you so happened to use up all those minutes though, then you can find the "outside of plan" charges in the link Terry has kindly provided above.

Kevin
E
Rank

what countries are included, what prefixes to uk numbers are outside the allowance.

there must be a list of what calls that aren’t included or are included in the allowance.

please I.D. it must be legal requirement to tell customers what will be charged.

 

 

Mohammed
Rank
Userlevel 7
Badge +10

Hello @edwin,

 

You can see this here: https://community.idmobile.co.uk/bills-allowances-charges-21/inclusive-calls-600

 

Hope this answers your question.

 

Mohammed

 

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