My Bill for each month is £34.99 however in some months, June July and September I have been charged £39.99. Why is that? Can I have a refund? Thank you
Userlevel 7
+10
Hello
Have you tried viewing the PDF bill via the iD app/account?
We provide a full breakdown each month of your bill and the extra charges.
Try scrolling down the page to see what the charges are for, for each bill.
Mohammed
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