why is my bill higher

  • 2 June 2021
  • 1 reply

My bill is normally about 27£ a month, I have received my bill for this month (may-June) and it’s saying it’s going to be 41£?! Why is this!! There’s nothing on the bill that stands out? They charged me this last month also but the previous bill says it’s 27 but they took 40 out my bank? HELP

1 reply

Userlevel 7
Badge +9

Hello @Laura Wellings,

Have you recently changed plans, upgraded or changed the Direct Debit date at all?

When you view the bill and scroll down the pages and also check the dates for the line rental.