We’re on YouGov’s Top 10 list of Brand Advocacy improvers!

  • 22 November 2019
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We’re on YouGov’s Top 10 list of Brand Advocacy improvers!
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We’re constantly talking and listening to our customers, identifying ways to improve the service we offer, making mobile better.

So we’re delighted to announce we’re on YouGov’s 2019 Top 10 list of improvers for Brand Advocacy!

YouGov BrandIndex screened 1,500 brands asking respondents "Would you recommend the brand to a friend or colleague?" and “Would you tell a friend or colleague to avoid the brand?”. And vs. our 2018 score we’ve improved to a 45.8 net score!

This is great news and shows the progress we’re making, but we won’t stop there with plenty more improvements planned for 2020 and beyond.

You can see the full results here: https://www.brandindex.com/ranking/uk/2019-advocacy


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Well done iD Mobile. Well deserved achievement. Hopefully next year you can achieve number one. I will have my fingers crossed. Keep it up so we can experience the best service in UK :)

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