My brother, an iD account holder recently passed away. I have been unable to access anything or anybody to help close his account. Please help.
Best answer by Kevin
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Userlevel 4
+10
We’re terribly sorry to hear of this
If he was an iD Mobile account holder then upon seeing a copy of the Death Certificate we will be able to have our Bereavement Team bring a close to everything there.
To help further with that we’ve sent a private message, simply click on your profile icon in the top right, then go to your private messages.
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