My dad has died, I need to cancel his account, can't contact anyone!!! This is so upsetting, Terrible customer service
Best answer by Ryan
View originalMy dad has died, I need to cancel his account, can't contact anyone!!! This is so upsetting, Terrible customer service
Best answer by Ryan
View originalHi
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
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Thank you,
Rory
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Hi,
my mum passed away last week and she was with you for her mobile. I need to cancel her contract.
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thanks
Hi
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From what IÂ can see, you should now be able to reply to the Private Message we sent 18 days ago.
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Will
The private message i received I cannot reply to.
The final demand notice sent to my deceased father - not appreciated
The no response at all to my second message - not appreciated
This is the last message I will be sending.Â
Advise me how I advise you of my fathers passing and how to close his account with a message I can respond to. If this is not done I will return to sender all further letters.
Hi
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
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Kash
Hi
My father has passed away and I need to cancel and close his account.
Can you please advise how I can proceed with this request
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Sarah
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