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Bereavement

  • 8 January 2021
  • 4 replies
  • 24 views
B
Rank

Hello, my father passed away yesterday and I’d like to cancel his mobile phone plan which he has with ID Mobile. Could someone please contact me to make this happen quickly?

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Best answer by Ryan 10 January 2021, 10:33

Hi @BF1,

We are very sorry to hear about your loss. I will send you a PM now with further instructions so we can close this account.

Ryan

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4 replies

Ryan
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Userlevel 7
Badge +9

Hi @BF1,

We are very sorry to hear about your loss. I will send you a PM now with further instructions so we can close this account.

Ryan

I hope I was able to help you with your question. If you found my answer helpful please hit the ‘Like’ button. If I was able to answer your question or resolve your issue, then please mark my answer as ‘Most Helpful’.
D

My husband has recently died and I need to cancel his contract. How do I do this?

D

£3.99 per month.  Need to cancel this plan because of bereavement.

Ryan
Rank
Userlevel 7
Badge +9

Hi @DLilleyman,

We are very sorry to hear about your loss. I will send you a PM now as well with further instructions so we can close this account for you. I have also removed the details from your public post to protect this information.

Ryan

I hope I was able to help you with your question. If you found my answer helpful please hit the ‘Like’ button. If I was able to answer your question or resolve your issue, then please mark my answer as ‘Most Helpful’.

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