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Bereavement - Cancel Account

  • 19 December 2020
  • 5 replies
  • 122 views
ANicol
Rank

Hello can you please explain the process to advise of bereavement. My husband had a small monthly payment that was made, however I've just been informed the bank account has been closed down. Could you advise how long his current service will last....it will be useful to unpick his tech set up if his phone number is still available for recovery mode. Thanks 

 

 

 

 

 

 

 

 

 

 

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Best answer by Michelle 26 December 2020, 15:41

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5 replies

Michelle
Rank
Userlevel 5
Badge +8

Hi @ANicol 

 

I am very sorry to hear of your loss, please accept our condolences.

We will send you a PM now so that we can have this all sorted.

 

Michelle 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
ANicol
Rank

Sorry where am I expected to see the DM?? Thanks

 

 

 

 

Kevin
Rank
Userlevel 4
Badge +10

Simply click on your profile icon in the top right, then go to your private messages.

 

N
Rank

My stepmother has died- pls send me whatever form I need to complete to close her account. Thanks

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Nick Collins,

Sorry for your loss, I’ll PM you now so we can pick this up.

 

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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