Question

Bill Credit After Leaving ID

  • 16 June 2020
  • 1 reply
  • 34 views

Hi,

I have some credit on my bill after leaving ID last month. How do I go about arranging for that to be refunded?

Thanks.


1 reply

Userlevel 4
Badge +2

Hi @retro123 

Welcome to the iD Community.

Please contact our Live Chat team who are able to look into your account  for you

They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday.

Once you land on this page, scroll down to see the Live Chat section. 

The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient.

Once the agent is available the button appears blue, indicating that an agent is available.

No need to refresh the page, this will happen automatically.

Let us know how you get on.

Thanks,

Pearl

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