Question

Can I change one month old phone?

  • 22 April 2020
  • 3 replies
  • 20 views
Greg6799
Rank
Userlevel 1

Is it possible to exchange a one month old phone for another one if I don't like it when id opens up again?

 

3 replies

A
Rank
Userlevel 3
Badge +5

Hi @Greg6799 

This would unusually depend on how the handset was purchased. 

More information can be found here here

Hope this helps.

 

Regards

Aklima 

Please do not message me directly, as this is currently not being monitored.
Greg6799
Rank
Userlevel 1

Hi there,

I ordered online but as my 30 days are coming to an end and haven't been able to call id and send it back do you think once they reopen they'll extend the 30 day period and I can get another phone?

Many thanks.

P
Rank
Userlevel 4
Badge +2

Hi @Greg6799 

That’s very unlikely as you have 30 days to decide.

I’ve sent you a direct message with further information.

Pearl

I request not to message me directly, as this is currently not being monitored.

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