I would like to cancel my contract how can i do this now. I dont want to keep my number.
Hi
I have sent you a private message with more information.
Aklima
Hi
I have sent you a private message with more details.
Regards
Aklima
Hi
I would like to cancel mine too please
I can’t register an account on my IDMobile as I have been using the sim in a router and not a phone, therefore cannot receive the 8 digit code needed to create an account to cancel
Hi
I have sent you a private message with more information.
Regards
Aklima
I also wish to cancel my contract. I have been a customer for about 2yrs or so, but my email address is not recognised when I try to log into my account. I've used the same email for over 10yrs now, so know it isn't the reason. Can you please advise as to how to log into my account, and how to cancel my contract? Kind regards. Kelly.
Hi
I have sent you a private message with more information.
Regards
Aklima
Aklima, I wish to cancel my contract from today, please. As I've previously mentioned, I'm not wanting to end my contract early.
Hi
Cheers,
Will
Hi
The Live Chat team is open between -
Monday to Friday : 9am - 8pm
Saturday & Sunday : 9am - 6pm
Thanks,
Pearl
Hi. I’d like to cancel my contract. I have a new job with a company phone, so no longer need this.
Thanks
Hi
Sorry to hear your leaving.
I have sent you a private message with more information.
Regards
Aklima
Hi. I’d like to cancel my contract. I no longer need this number or contract.
I hope to hear from someone about this!
Thanks,
Betty K
Hi
Welcome to iD Community.
So sorry to hear you want to leave us at iD Mobile.
To disconnect your plan, simply :
- Log in to the ‘iD Mobile App’ or ‘My Account’ online
- Go to the ‘My Account’ Page from ‘My dashboard’
- On the ‘Manage my plan’ tile, select ‘Thinking of leaving’
- Select ‘Start Switching Now’ select your preferred option and follow the instructions.
Please keep your Direct Debit open, the reason you should is - After your 30 days’ notice period ends, your plan will close, and we’ll issue your final bill. This bill will need to be paid by Direct Debit within 14 days. This is for your line rental, any out-of-plan usage up to the point of cancellation, and an early cancellation fee if it applies. If your Direct Debit fails (and it’ll obviously fail if you’ve cancelled it), your future credit rating might be affected – so please keep your Direct Debit open!
Hope this helps.
Thanks,
Pearl
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