Solved

cancel account without login details

  • 16 December 2020
  • 3 replies
  • 254 views
Pmiller
Rank

I’m unable to login to cancel the account and have cancelled the direct debit 

icon

Best answer by Mohsin 29 December 2020, 13:41

View original
This topic has been closed for comments

3 replies

Ryan
Rank
Userlevel 6
Badge +10

Hi @Pmiller,

We would not recommend cancelling a direct debit when wanting to cancel the contract as this is not a valid method. You can contact our Live Chat Team here if you still need help with this.

Let us know how you get on.

Ryan

I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.
Pmiller
Rank

Every time I try to chat to live team no one is available so need someone to just cancel this for me as can never see my to get through to anyone 

Mohsin
Rank
Userlevel 6
Badge +4

Hi @Pmiller 

We are sorry to hear you have been unable to get through to someone in Live Chat. We will PM you now to help you get your account canceled.

-Mohsin

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Terms & Conditions
Why iD Mobile?