Solved

cancel contract

I want to cancel my plan.

I’ve never used the sim and don’t know the mobile number - therefore I cannot access the app.

Livechat does not work.

Please advise.

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Best answer by Kevin 16 November 2020, 20:44

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Userlevel 4

+10

Hi there @KROSES30

We’re sorry to hear you’ve had any trouble reaching the Live Chat Team.

We’ll send you a private message on here now so that we can assist you with cancelling and iD SIM you have that you’re no longer in need of.

Simply click on your profile icon in the top right, then go to your private messages.

Why iD Mobile?

Sign up