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Cancel my contract

  • 9 November 2020
  • 1 reply
  • 22 views
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I would like to cancel my iDMobile sim only account as it is not being used anymore. 

However:  I DONT REMEBER MY NUMBER: REMOVED POSSIBLE, I HAD REQUESTED TO THIS TO BE CANCELLED ABOUT 11 MONTHS AGO. 

 

MY BANK ADVISE ME, EVERY MONTH YOU TAKEM MONEY.

  • I’m not registered for My Account so cannot process online
  • I do not have access to the phone anymore so sending me a security message is no good
  • The LiveChat doesn’t seem to work as it appears to be constantly busy. 

Please provide me with a way to cancel my account. 

 

PLEASE CALL ME REMOVED

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Best answer by Mohammed 13 November 2020, 16:16

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Mohammed
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Userlevel 7
Badge +10

Hello @nasima,

Sorry to hear you are having issues with cancelling your contract.

We’ve removed your personal info as this is a public forum.

 

I’ve sent you a PM so we can pick this up.

 

Mohammed

 

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