Bought ur service for £20 per month unlimited data rolling contract. The Internet is abysmal, I can't even browse the Web it gets speeds of 200kbps like I'm back in 2004 or something like 1g technology.
Can't even cancel through the app, gives me this error " Invalid Request, Validating the request has been failed with CMP6 details". All the while the live chats don't work and literally there's no other way to contact you guys about this...
Can you have the decency to cancel my contract ASAP and refund me for the first month which I've been able to do nothing and ended up using my remaining EE allowance for data which actually has good speeds and delivers 4g.
Thanks
Best answer by Rory
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