I ordered a sim a few days ago but i want to cancel it. I don’t have the sim on me, it was sent to my billing and not living address. I’ve been trying for days to talk to a real person with no success and the situation is just beyond frustrating. Please will someone contact me so I can formally cancel the sim.
Best answer by Michelle
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+10
We’re sorry to hear you’ve had issues reaching our Live Chat Team when you’ve tried
We’ll send you a private message on here now though so that we can help you get that cancelled without any charge as needed.
Simply click on your profile icon in the top right, then go to your private messages.
Trying to cancel sim before receiving it but cannot speak to anyone via live chat. Just getting pushed round in circles with no help.
+8
Hi
We’ll send you a private message on here so that we can verify your details.
To view the message sent. Simply click on your profile icon in the top right, then go to your private messages.
Thanks.
Michelle
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