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Cancel my sim without recieving it

  • 18 November 2020
  • 2 replies
  • 63 views

Hi, 

  I placed an order for a sim and I no longer need it.  I haven't received the sim yet.  I have tried to contact live chat and phone all day yesterday and today but no luck.  I was forced to register here. This is very annoying, its so difficult to cancel an order.  

Can you you please tell me how to cancel the order without any charges. 

Note : I'll not be using the sim if I get it.  

Thanks, 

 

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Best answer by Kevin 25 November 2020, 18:03

Sorry for not catching up to this one sooner @Asdfghj 

Just so we can get this sorted for you, we’ve sent you a private message here.

Simply click on your profile icon in the top right, then go to your private messages.

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2 replies

Hi, any help please?

Userlevel 6
Badge +9

Sorry for not catching up to this one sooner @Asdfghj 

Just so we can get this sorted for you, we’ve sent you a private message here.

Simply click on your profile icon in the top right, then go to your private messages.

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