Hi, just wondering if there's any way I can cancel my sim before I even receive it. It's a new order and hasn't been dispatched yet so I do not have the ID number. I changed my mind after I ordered the sim and would like to cancel before I get charged for the first month. Thank you
Best answer by Kevin
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+10
Sorry for not catching this one sooner
Our Live Chat Team are generally the quickest way to get in touch for anything more urgent.
Just in case you are still looking for help in getting the new order cancelled/ returned, we’ve sent a private message on here.
Simply click on your profile icon in the top right, then go to your private messages.
Thanks, I contacted the live chat during opening hours and it got sorted straight away :)
+8
That’s amazing to hear!
Cheers for keeping us in the loop
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