Hi I had cancelled my ID account phone number 879 more than a few months ago but it still not cancel and you are still taking money out of my account. Please can you check what date i cancel it, refund the money and let me know. email email@example.com
Welcome to the iD Community.
I’ve sent you a direct message with further information.
https://www.porting.idmobile.co.uk/AutoSwitchingCommunity is under constructionStay tuned.
this is what comes up when I try to cancel, can you help please
I’m sorry to see this post was not responded to.
Can you please confirm if you’re still facing this issue?
I want to cancel my sim deal please, thanks
Hi @nasera seghir
Welcome to iD Community.
So sorry to hear you want to leave us at iD Mobile.
Please click on how to cancel , it has everything you need to cancel your account
Please keep your Direct Debit open, the reason you should is - After your 30 days’ notice period ends, your plan will close, and we’ll issue your final bill. This bill will need to be paid by Direct Debit within 14 days. This is for your line rental, any out-of-plan usage up to the point of cancellation, and an early cancellation fee if it applies. If your Direct Debit fails (and it’ll obviously fail if you’ve cancelled it), your future credit rating might be affected – so please keep your Direct Debit open!
Hope this helps.
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.