Question

Cancel SIM only within 14 days

  • 20 September 2020
  • 1 reply
  • 26 views

I have received my SIM card but it doesn’t work in my phone. Please can I cancel my SIM only contract.

Thank you


1 reply

Userlevel 4
Badge +10

Hi there @JTyler 

Providing the phone you have supports 3G or higher, it should in theory work fine from the moment it arrives.

Taking the initiative though, we’ve sent you a private message here now so that we can help you with that cancellation request as needed.

Please respond back to us there and we’ll get that sorted for you.

Thanks.

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