Question

Cancel SIM ordered in error

  • 17 April 2020
  • 3 replies
  • 50 views

I wanted to change my SIM only plan and so ordered a new SIM not realising that all I needed to do was change my plan on my original SIM (which I have done now). How do I cancel the new SIM which has a different number do that I don’t get charged for it?


3 replies

Userlevel 4
Badge +2

Hi @Nikki1969 

Welcome to the iD Community.

I’ve sent you a direct message with further information.

Pearl

I wanted to change my SIM only plan and so ordered a new SIM not realising that all I needed to do was change my plan on my original SIM (which I have done now). How do I cancel the new SIM which has a different number so that I don’t get charged for it?

Userlevel 4
Badge +2

Hi @Daren James 

Welcome to the iD Community.

I’ve sent you a direct message with further information.

Pearl

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